Shipping and Returns
全国一律送料 500円 【1万円以上お買い上げ 送料 無料】
Kingz Kimonos offers FREE SHIPPING in Japan on all orders over ￥10,000 and ￥500 Flat Rate Shipping on orders under ￥10.000. International shipping cost varies according to the weight and destination of your order. As of this moment, we can not ship any goods outside of Japan. Deliveries within Japanese territory take from 2-3 business days.
We do not process or ship any parcels during the weekend or national holidays. Orders placed during those days will be handled on the next business day
If you choose to pay in delivery, 330JPY extra handling fee will be charged.
Rejected and undelivered packages are returned to us. If you'd like us to resend your package, a new shipping fee will apply. If we don't hear from you again, we treat the order as cancelled and refund the money minus the initial shipping cost.
RETURNS & EXCHANGES
Conditions: Limited to unused or unwashed goods.
Deadline: Within one week after arrival of the product.
Return shipping: We will cover the return postage fee as long as the product is defective. In other cases, the customer is responsible for the expenses.
To create a return please access our return portal and follow the instructions to create your return label.